Privacy Policy

Last Updated August 15, 2025

This Privacy Policy for Hoopers Creek Wine Market LLC (“we”, “us”, “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”).

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

PERSONAL INFORMATION WE PROCESS

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. We only collect personal information you disclose to us, with automatically collected information such as IP addresses being stored in a non-identifying manner. This information is primarily used to maintain the security and operation of our Services, and for internet analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies within a web browser.

SENSITIVE PERSONAL INFORMATION

All sensitive information such as credit card numbers and associated information for payment processing is encrypted and processed via our third party providers. We do not store sensitive information, opting to utilize ‘tokenized’ transactions for recurring card-on-file payments. Please see the section titled ‘Third Parties’ for more information about our processor’s privacy policies.

THIRD PARTIES

We work with several partners to process transactions both in-store and online. Our in-store processors are Clover and First Data, and our online processor is Bankful. Links to their privacy policies are below, along with our web services provider Wix:

Clover Privacy Policy:

https://www.clover.com/privacy-policy?srsltid=AfmBOopYuenND9iJ0ai-q-NNWMTth5J_iWNQMl1VO8l_YNYfH4zBH7oE

First Data Privacy Policy:
https://merchants.fiserv.com/en-us/privacy/

Bankful Privacy Policy

https://bankful.com/privacy-policy/#:~:text=If%20you%20opt%20in%20separately,preferences%20in%20your%20account%20settings.

Wix Privacy Policy

https://www.wix.com/about/privacy

INFORMATION PROCESSING

We process your personal information for a variety of reasons, depending on how you interact with our Services. These include but are not limited to security and fraud prevention, compliance with the law, and communication.

SHARING PERSONAL INFORMATION

We may need to share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners: We may share your information with our business partners to offer curated products, services, or promotions.

YOUR RIGHTS

You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the details provided in the last section ‘Contact Us’ below.

If you would at any time like to review or change the information in your account or terminate your account, you can.

Upon your request to terminate your account, we will deactivate or delete your account information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms and/or comply with applicable legal requirements.

To exercise your rights listed above or to discuss any questions or concerns, please contact us at hooperscreekwinemarket@gmail.com or stop by our physical location.

Physical Address:

Hoopers Creek Wine Market

142 Hoopers Creek Road

Fletcher, NC 28732

Thank you for shopping with us!